Condo management software sits awkwardly because a condominium building contains two different operations. The association runs the building and levies assessments on owners; individual owners let their units to tenants. These are separate records with separate law, and a product is usually built for one and stretched to the other. This page is what that means for a buyer.
The association side
Owners rather than tenants, assessments under the governing documents rather than rent under a lease, operating and reserve funds held separately, and a board that changes. This needs fund accounting, per-unit assessment tracking that survives a sale, and a handover the next treasurer can use. It is the job an association product is built for.
The letting side
An individual owner letting their unit has a tenancy: a lease, a deposit under state law, rent charged and received, work orders and documents. That is a record of a let and it is governed by landlord and tenant law the association has nothing to do with. Where an owner is running several units, this is the record that matters to them.
Who is buying decides which product
An association or its managing agent should buy for the first job and treat unit lettings as none of their business, which legally they largely are. An owner with units in a condo should buy for the second and treat the assessment as a cost line. Products marketed at both usually do one well, and identifying which one you are is the whole decision.
Where the two genuinely meet
Rules that bind a tenant through the owner: what the governing documents permit, whether letting is restricted, minimum terms, and registration of tenants with the association. Those belong in the lease as terms and in the association's record as a register. That is a small overlap, and it does not justify buying one product for both jobs.
Questions people ask about condo management software
Can one product run the association and the lettings?
Some claim to. Test the association's fund accounting and the tenancy's deposit handling separately, because a product weak at either will show it in the part you use less often.
Who holds the tenant's deposit in a condo?
The landlord, who is the unit owner, under state law. The association is not a party to the tenancy and should not be holding it.
Does the association need to know about tenants?
Usually yes for access and rules, often through a registration requirement in the governing documents. That is a register, not a tenancy record.